15 Points of Culture
We give everything we commit to 100% until we succeed. We are committed to our Vision, Mission, Culture and success, current and future team, and its customers at all times. We always recommend our products and services prior to go outside the company.
We are truly responsible for our actions and outcomes and own everything that takes place in our work and our life. We are accountable for our results and we know that for things to change, first we must change.
We always speak the truth. What we promise is what we deliver. We only ever make agreements with ourselves and others that we are willing and intend to keep. We communicate potential broken agreements at the first opportunity and we clear up all broken agreements immediately.
We always deliver products and services of exceptional quality that add value to all involved for the long term. We believe that good enough isn’t, we look for ways to do more with less and stay on a path of constant and never ending improvement and innovation.
We speak positively of our fellow team members, our customers both public and private. We speak with good purpose using empowering and positive conversation. We never use or listen to sarcasm or gossip. We acknowledge what is being said as true for the speaker at that moment and we take responsibility for responses to our communication. We greet and farewell people using their names. We always apologize for any upsets first and then look for a solution. We only discuss concerns in private with the person involved.
We totally focus our thoughts, energy and attention on the successful outcome of whatever we are doing. We are willing to win and allow others to win. At all times, we display our inner pride, prosperity, competence and personal confidence. We are the successful person by practicing Win/Win at all cost.
We learn from our mistakes. We consistently learn, grow and master so that we can help our fellow team members and customers learn, grow and master with us too. We are an educator and allow our customers to make their own intelligent decisions about their objectives, remembering that it is their organization. We impart practical and useable knowledge rather than just theory.
We are team players and team leaders. We do whatever it takes to stay together and achieve team goals. We focus on cooperation and always come to a resolution, not a compromise. We are flexible in our work and able to change if what we’re doing is not working. We ask for help when we need it and we are compassionate to others who ask us.
We have a balanced approach to life, remembering that our spiritual, social, physical and family aspects are just as important as our financial and intellectual. We complete our work and our most important tasks first, so we can have quality time to ourselves, with our family and also to renew.
We view our life as a journey to be enjoyed, appreciated as we create an atmosphere of fun and happiness so all around us enjoy it as well.
We implement creative and effective solutions in everything we involve. We actively contribute to the evolution of best practices by pushing boundaries today and creating tomorrow’s breakthroughs through people and technology. We continuously improve solutions and customers’ results.
We always look to the system for a solution. If a challenge arises we use a system correction before we look for a people correction. We use a system solution in our innovation rather than a people solution. We follow the system exactly until a new system is introduced. We suggest system improvements at our first opportunity.
We are consistent in our actions so our customers and teammates can feel comfortable in dealing with us at all times. We are disciplined in our work so our results, growth and success are consistent.
We are a truly grateful. We say thank you and show appreciation often and in many ways, so that all around us know how much we appreciate everything and everyone we have in our life. We celebrate our wins and the wins of our customers and team. We consistently catch ourselves and other people doing things right.
We are abundant, we deserve our abundance and we are easily able to give and receive it. We allow abundance in all areas of our life by respecting ourselves worth and that of all others. We are rewarded to the level that we create abundance for others, and we accept that abundance only shows up in our life to the level at which we show up.